The Practice Marketing Podcast Are Patients Not Completing Their Plan-of-Care?
Oct 30, 2023
Neil Triggett discusses patient non-compliance with Vikram Sethuraman, CEO of PT Wired. They highlight the importance of patient engagement and retention, the gamification and customizable rewards in the PT Wire app, the significance of customer satisfaction and online reviews, and the benefits of clinic apps for patient engagement and retention.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Importance of Patient Engagement and Retention
02:48 • 17min
Gamification and Customizable Rewards in PT Wire App
19:37 • 9min
The Importance of Customer Satisfaction and Online Reviews
28:34 • 5min
Benefits of Clinic Apps for Patient Engagement and Advice on Retention
33:43 • 3min