The Good Leadership Podcast Helping Leaders to Create Workplaces Where People Feel Appreciated and Valued with Chris Littlefield & Charles Good | TGLP #232
Today, we are joined by Chris Littlefield.
Christopher Littlefield is an International and TEDx Speaker, an Expert in Employee Appreciation, Workplace Culture and the founder of [Beyond Thank You](http://www.beyondthankyou.com/). He has trained thousands of leaders, across six continents, on how to understand what their people want and need to be at their best. His clients include Accenture, Boston Medical, Lebanese Postal Service, MIT Sloan School of Management, Reserve Bank of Australia, Salesforce, the U.S. Army, the United Nations, and more. His work has been featured in New York, Inc, Mindful, and British Psychologies Magazines, and profiled in Harvard Business Review. Chris is a regular contributor to [Forbes](https://www.forbes.com/sites/christopherlittlefield/?sh=532bbc1e7924) and [Harvard Business Review](https://hbr.org/2019/10/how-to-give-and-receive-compliments-at-work) and the author of the bestselling book, [75+Team Building Activities for Remote Teams.]
In this episode, we explore how silence in the workplace doesn't mean satisfaction and why many leaders are blindsided when their top performers leave. Chris reveals the subtle signs of disengagement that leaders often miss and provides practical frameworks for conducting "stay conversations" that keep valuable employees engaged long before they consider leaving.
Key topics include:
Why top performers often don't voice concerns and how this creates leadership blind spots
The three early warning signs of employee disengagement
How to conduct effective "stay conversations" at key career triggers and milestones
Strategies for shifting from seeing difficult conversations as risks to viewing them as strategic advantages
The art of giving and receiving compliments in professional settings without discomfort
Chris's inverted pyramid framework: appreciating, acknowledging, recognizing, rewarding, and awarding
How recognition differs in remote and hybrid work environments
Using reflective recognition and positive probing to uncover what employees truly want to be recognized for
Whether you're struggling with employee retention, looking to improve team engagement, or wanting to build a more appreciative workplace culture, Chris's insights provide practical tools for transforming everyday interactions into powerful relationship-building moments.
Chris Littlefield's Company: https://beyondthankyou.com/
Chris Littlefield’s Linkedin: https://www.linkedin.com/in/christopher-littlefield/
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Website and live online programs: http://ims-online.com
Blog: https://blog.ims-online.com/
Podcast: https://ims-online.com/podcasts/
LinkedIn: https://www.linkedin.com/in/charlesgood/
Twitter: https://twitter.com/charlesgood99
Chapters:
(00:00) Introduction
(01:15) Tool: Understanding How Conflict Resolution Led to Recognition Expertise
(03:15) Technique: Recognizing the Three Early Warning Signs of Disengagement
(06:35) Tip: Conducting Stay Conversations at Key Career Triggers
(10:55) Tool: Shifting from Risk Mindset to Strategic Advantage in Difficult Conversations
(14:25) Technique: Creating a Workplace Culture Where Appreciation is Openly Embraced
(18:00) Tip: Avoiding Recognition Pitfalls Like Butter Them Up and Sandwich Feedback
(20:25) Tool: The Inverted Pyramid Framework for Recognition and Appreciation
(23:50) Technique: Adapting Recognition Strategies for Remote and Hybrid Teams
(26:45) Tip: Using Reflective Recognition and Positive Probing to Uncover Hidden Contributions
(27:58) Conclusion
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