Today's guest is Sven Richter, Senior Consultant ServiceNow, Product Line Lead SecOps & IRM at agineo GmbH in Germany. Specializing in Enterprise Service Management (ESM) solutions, agineo collaborates with clients on innovative projects aimed at enhancing the company's success. With over 30 years of experience, agineo has been digitally transforming and optimizing clients' business processes to be agile and forward-thinking.

As a distinguished ServiceNow partner, agineo relies on established platforms like ServiceNow cloud technology to streamline processes and simplify intricate workflows for their service projects. This approach ensures the swift and efficient success of projects. It is through this proven methodology that agineo has solidified its position as the largest ServiceNow Elite Partner in the German-speaking region.

In this episode, Sven discusses:

An overview of his six years working with ServiceNow,

His role as Product line lead for security operations and IRM,

Why cybersecurity is important for business,

Offering an integrated system with CMDB & third-party tools,

Examples of the impact their SecOps offerings bring to customers,

His key advice for your ServiceNow career