Letting & Estate Agent Podcast Over-valuing in Estate Agency - Ep. 2372
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Oct 30, 2025 Miranda Menzies, an experienced independent estate agent from Northamptonshire, dives into the crucial topic of property valuation. She clarifies the distinction between overvaluing and overpricing, shedding light on why some homes don't sell. Miranda shares her insights on maintaining client trust, communication strategies, and practical tools for accurate valuations. Learn how intentional overpricing can backfire and gain tips on turning missed opportunities into meaningful sales. This conversation is a goldmine for agents looking to refine their approach and strengthen client relationships.
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Intent Distinguishes Overvalue From Overprice
- Overvaluing and overpricing differ by intent: one is a realistic estimate pushed up experimentally, the other is a deliberate inflate to win instruction.
- Miranda warns intentional overpricing damages long-term trust and business sustainability.
Short-Term Gains Harm Reputation
- Agents who inflate valuations to win instructions create a 'swamp' that harms industry reputation.
- Miranda avoids that approach because it undermines genuine results and five-star reviews.
Stay In Touch After Losing The Instruction
- Do keep fluid, regular contact with owners you didn't win so you stay front of mind when their situation changes.
- Send updates, be helpful and avoid a ‘told-you-so’ approach when they return to you.