In Their Own Words cover image

In Their Own Words

Setting the Challenge: Path for Improvement (Part 2)

Aug 26, 2024
John Dues, a forward-thinking educator, dives deep into improving chronic absenteeism in schools. He discusses a new improvement model, emphasizing ambitious goals and the vital role of stakeholder involvement. The conversation highlights creative solutions for student transportation and the significance of understanding the voices of families and students. With a staggering 52% absenteeism rate at stake, Dues shares compelling strategies and community initiatives designed to enhance attendance and promote a joyful learning environment.
37:41

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Setting the challenge serves as a long-term, ambitious goal that fosters commitment and innovation among stakeholders, such as reducing chronic absenteeism from 52% to 5%.
  • The distinction between improvement goals and accountability goals is crucial for nurturing a culture of ongoing learning, adaptability, and stakeholder engagement in achieving set objectives.

Deep dives

Establishing the Improvement Model

The improvement model introduced emphasizes a scientific approach to help organizations bridge the gap between current conditions and future aspirations. It distinguishes between the 'voice of the process,' which captures current performance, and the 'voice of the customer,' which pertains to desired future conditions. The model consists of four key steps: setting the challenge, grasping current conditions, establishing target conditions, and experimenting to overcome obstacles. Each of these steps is designed to foster collaboration among various stakeholders, including students and educators, in pursuit of measurable improvements.

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