Bossed Up

How Leadership Accountability Builds Trust in the Workplace

5 snips
Aug 22, 2023
Charlyn Moss, Founder of Working Within, empowers Black social enterprise leaders to scale their impact. She shares her journey into leadership and emphasizes the importance of building trust through accountability. The conversation dives into the challenges of creating inclusive workplaces, the influence of personal upbringing on leadership styles, and the necessity for financial literacy within Black communities. Charlyn also advocates for incorporating diverse and young perspectives, especially from Gen Z, to foster innovation and collaboration in the workforce.
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INSIGHT

What A Liberated Workplace Looks Like

  • A liberated workplace makes people excited to come to work by giving them agency and clear rewards.
  • Charlyn says information flow, shared goals, and gratitude are core to that environment.
ADVICE

Assign Clear Duties To Create Belonging

  • Give each person a clear duty that defines their purpose and ownership within the team.
  • Use that duty to create belonging by granting agency and predictable expectations.
INSIGHT

Startups Can Recreate Management Easily

  • Younger organizations and startups have an advantage because they regularly recreate management structures.
  • Charlyn values evolving structure and giving team members agency in shaping management.
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