HBR IdeaCast Why Leaders Should Rethink Their Decision-Making Process
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Feb 21, 2023 Carol Kauffman, an assistant professor at Harvard Medical School and founder of the Institute of Coaching, shares her insights on leadership decision-making. She challenges the notion that leaders should rely on instinct and past experiences, especially during crises. Kauffman introduces the 'MOVE' framework to enhance leaders' agility and emphasizes the importance of self-awareness and purposeful connections. She discusses balancing agility with consistency and integrating decision-making culture, all while promoting authentic leadership through self-reflection.
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Experience vs. Agility
- Leaders often rely on past experience, but this can be detrimental in unfamiliar situations.
- Agility and adaptability are crucial for effective leadership, especially during times of change.
Three-Dimensional Leadership
- Create space for thoughtful decision-making by considering three dimensions: what to do, who to be, and how to relate.
- Move beyond the Golden Rule and adopt the Platinum Rule: treat others as they want to be treated.
Matt's CEO Interview
- Matt, a CEO candidate, initially failed to impress the board by focusing solely on demonstrating his knowledge.
- By shifting his focus to connecting with the board and showing his caring side, he secured the position.
