What do exotic big cats, enterprise UX, and silos have in common? Answer: they all require empathy and understanding. Lou sits down with Toby Haug, Head of Design & Co-Innovation Center at SAP, to discuss building bridges between silos, and how his design network (Design at Business) radically changed his approach to connecting with enterprise silos. Love this podcast? Join us & Toby at the annual Enterprise UX Conference: http://rfld.me/2ouQx8H