Culture is not just about the informal aspects like jokes and camaraderie, but also includes formal elements such as policies and acceptable behavior.
Managers' actions and behaviors significantly impact shaping culture and managers should regularly evaluate if their actions align with creating a healthy organizational culture.
Deep dives
Understanding the Importance of Company Culture
In this podcast episode, Charity Majors discusses the importance of company culture and the need to differentiate between formal and informal cultures. She emphasizes that culture is not just about the informal aspects like jokes and camaraderie, but also includes formal elements such as policies and acceptable behavior. Charity highlights that as leaders, managers play a crucial role in shaping culture, whether they realize it or not. She suggests that the goal of leadership should be to create a healthy organization, focusing on becoming a healthy company rather than just a smart company. Charity recommends Pat Lencioni's book 'The Advantage' as an excellent resource on building healthy organizations.
The Role of Managers in Creating Culture
Charity Majors discusses the role of managers in creating culture within organizations. She challenges the notion that management is simply a promotion and argues that managers should be responsible for organizational outcomes rather than just technical results. Charity highlights that managers' actions and behaviors have a significant impact on shaping culture, influencing what is accepted and what is not. She also emphasizes the importance of managers ensuring the overall health of the organization to foster success. Charity suggests that managers should regularly check in with themselves to evaluate if they still find fulfillment in their current role and if their actions align with creating a healthy organizational culture.
The Evolution of Engineers and the Need for Platform Engineering
Charity Majors discusses the evolution of engineers and highlights the rise of platform engineering. She argues that engineers should not be limited to writing code but also responsible for running and understanding the systems they build. Charity emphasizes the need for engineers to have a deep understanding of operations, software engineering, and platform engineering skills. She believes that platform engineering is highly leverage engineering, empowering internal developers to write code and own their own production systems. Charity also emphasizes that managing the cognitive load of platform engineering is crucial, shedding responsibilities and consciously prioritizing work to ensure effectiveness.
In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Charity Majors about enabling culture, the pendulum swing between engineering and management, rethinking career paths and opportunities challenges with AIOPS.
Read a transcript of this interview: https://bit.ly/3p9gcVl
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