

The Top 3 Agile Performance Metrics That You are Likely NOT Measuring
Jun 12, 2025
Discover the hidden gems of Agile performance metrics! This discussion uncovers three critical areas often overlooked: customer satisfaction, team health, and value delivery. By focusing on these metrics, organizations can enhance their performance, boost team morale, and ultimately delight customers. It's a fresh perspective on measuring success in the Agile landscape!
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Prioritize Customer Satisfaction Metrics
- Measure customer satisfaction using direct observation or surveys, not just traditional data.
- Focus on making the customer happy rather than only completing features or backlog items.
Disney's Focus on Team Health
- Walt Disney emphasizes team health to ensure great guest experiences.
- Happy, healthy employees deliver better value to customers.
Three Types of Agile Value
- Agile value delivery includes business, consumer, and technical value.
- Measuring these three value types offers a more complete picture of success.