The Agile Daily Standup - AgileDad

The Top 3 Agile Performance Metrics That You are Likely NOT Measuring

Jun 12, 2025
Discover the hidden gems of Agile performance metrics! This discussion uncovers three critical areas often overlooked: customer satisfaction, team health, and value delivery. By focusing on these metrics, organizations can enhance their performance, boost team morale, and ultimately delight customers. It's a fresh perspective on measuring success in the Agile landscape!
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ADVICE

Prioritize Customer Satisfaction Metrics

  • Measure customer satisfaction using direct observation or surveys, not just traditional data.
  • Focus on making the customer happy rather than only completing features or backlog items.
ANECDOTE

Disney's Focus on Team Health

  • Walt Disney emphasizes team health to ensure great guest experiences.
  • Happy, healthy employees deliver better value to customers.
INSIGHT

Three Types of Agile Value

  • Agile value delivery includes business, consumer, and technical value.
  • Measuring these three value types offers a more complete picture of success.
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