NOTE: This post originally appeared in Techcrunch.
Reading Leena Rao’s recent article on Techcrunch about the personalization revolution, you get the sense that the tech world is waiting for a bus that isn’t coming. Rao quotes well-known industry experts and luminaries describing what needs to happen for e-commerce to finally realize the promise of personalized shopping, a future where online retailers predict what you’ll want to buy before you know yourself.
You can read the Nir and Far blog post on: Personalized eCommerce Is Already Here, You Just Don't Recognize It https://www.nirandfar.com/personalized-ecommerce-is-already-here/
Nir & Far, a podcast about business, behaviour and the brain by Nir Eyal. If you enjoy this podcast, please subscribe on iTunes and leave an iTunes review. It will greatly help new listeners discover the show. Please visit my website Nir and Far for other info about my writing, books and teaching: http://www.nirandfar.com/
Nir And Far: Business, Behaviour and the Brain