

Episode 96 - Stop Calling it Operational Resilience with Terry Downing
Aug 7, 2023
In this episode, Terry Downing challenges the concept of operational resilience, emphasizing the need for qualified leadership. He discusses the repercussions of unpreparedness, including limitless fines. The discussion shifts to business resilience, highlighting the importance of understanding the business at the sea level. It also delves into the nuances of harm in consumer services and the need for organizations to navigate thresholds in operational resilience.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Shifting to Business Resilience
03:13 • 21min
Exploring the Nuances of Harm and Intolerable Harm in Consumer Services
23:44 • 3min
Navigating Thresholds in Operational Resilience and Personal Song Choice
26:16 • 3min
Upcoming Presentations and Connection Methods with Guest
28:48 • 2min