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The Resilient Journey
Episode 96 - Stop Calling it Operational Resilience with Terry Downing
Aug 7, 2023
In this episode, Terry Downing challenges the concept of operational resilience, emphasizing the need for qualified leadership. He discusses the repercussions of unpreparedness, including limitless fines. The discussion shifts to business resilience, highlighting the importance of understanding the business at the sea level. It also delves into the nuances of harm in consumer services and the need for organizations to navigate thresholds in operational resilience.
30:46
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Quick takeaways
- Shift terminology to business resilience for a holistic approach.
- Ensure qualified leadership, understanding service focus for operational resilience.
Deep dives
Importance of Transitioning from Operational Resilience to Business Resilience
The podcast episode emphasizes the need to shift terminologies from operational resilience to business resilience. The guest, Terry Downing, highlights that operational resilience can be misleading as it focuses on operations alone, leading to a misinterpretation of its true essence. Emphasizing 'qualified' leadership at all levels, including the board, is crucial for understanding business resilience. The importance lies in grasping the core of the business beyond technical aspects and regulations.
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Discover
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