21min chapter

The Resilient Journey cover image

Episode 96 - Stop Calling it Operational Resilience with Terry Downing

The Resilient Journey

CHAPTER

Shifting to Business Resilience

This chapter delves into the transition from operational resilience to business resilience, emphasizing the need to encompass the broader scope of business operations and culture. It discusses the misconception surrounding operational resilience and highlights the importance of understanding the business at the sea level. The chapter also stresses the significance of a holistic framework, real-time monitoring, and the cultural shift towards operational resilience within organizations.

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