

UnF*ck My Startup EP. 9 - Robb Clarke and AI Support
Aug 13, 2024
47:40
WATCH ON YOUTUBE
RB2B has around 2,800 interactions with our support content, chats, and emails every week.
Here’s are some crazy stats:
- 17,445 free users (who need support)
- 658 Paying Customers
- $2.2m ARR, 60% m-o-m growth rate
- 2,800 Support Interactions
- 2.8% involve a human being
- 93% CSAT (satisfaction score)
Guess how many people we currently have in this operation?
ONE PERSON... ROBB... BY HIMSELF.
Robb is going to teach you:
1/ The tools he uses
2/ The workflows he’s set up
3/ When AI gets involved (and when it doesn’t)
PDF of Robb's Slides: https://bit.ly/R2B2-slides
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