“I look at building a business case in terms of storytelling, and the story that you have to be able to tell in procurement is around better, faster, and cheaper.” – Pratik Patel, Director - Category Management - Labor/North America Technology Spend, Mastercard
Understanding how to address skeptics, overcome objections, and communicate procurement’s value will ultimately determine how much buy-in (and resources) procurement receives. This holds true whether you are building a business case to establish a new procurement function or lobbying corporate leadership in a well-established team.
In this episode, Philip Ideson talks with Pratik Patel, Director - Category Management - Labor/North America Technology Spend at Mastercard, about how procurement can use everyone’s desire to eliminate waste to build a strong business case for investment and support.
Pratik also discusses:
- How procurement can utilize the “DOWNTIME” acronym to tackle waste and apply lean principles to procurement
- Ways to build stronger relationships and contracts by level-setting expectations and avoiding over-specifying
- Refining your approach to problem solving by focusing on the root cause and minimizing unnecessary steps
Links:
- Pratik Patel on LinkedIn
- Subscribe to This Week in Procurement
- Subscribe to Art of Procurement on YouTube
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