Can't Stop the Growth

CSTG 230: Chad Peterman vs. Tommy Mello | Who Wins the Automation Gauntlet?

Sep 16, 2025
In this dynamic discussion, Tommy Mello, founder of A1 Garage and automation enthusiast, pairs up with Ryan Finn, CEO of Chirp and automation expert for contractors. They dive into the crucial role of automation in home services. Key takeaways include the necessity of rapid customer contact to boost conversions and the importance of small wins through iterative testing. They also emphasize how automation can enhance company culture while improving customer experiences. Expect actionable insights to help businesses scale and innovate.
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INSIGHT

Automation Augments People Not Replaces Them

  • Chad defines AI and automation as tools to make people more efficient so they can focus on problem-solving and customer care.
  • He frames automation as augmenting human judgment, not replacing jobs.
INSIGHT

Adoption Determines Survival In AI Wave

  • Tommy predicts AI will evolve from improving ideas to generating them, shifting competitive advantage to adopters.
  • Early adopters who integrate AI into recruiting and marketing will outcompete slower firms.
ADVICE

Build Momentum With One Automation

  • Implement one simple automation first (e.g., text leads immediately) and expand from there as you learn what works.
  • Lean on experts to set up click-based automations that replace manual tasks and scale quickly.
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