Counter-Errorism - Episode 8 - Charles Tetteh

Part 1: Making people feel heard makes them feel empowered. 

Charles relishes the opportunity to remind us all of the importance of helping people feel heard and seen. Meeting Charles through LinkedIn has been a wonderful experience, and thought it would be wonderful to give you an insight into one of our conversations.  Charles and I have spoken a few times and we talk about our motivation for change and we think the "Root Cause" is a Dissatisfaction Attitude.  Beauty, family, immigration,  fear, culture, humility, and what makes us curious - it will get deep. When you meet Charles, you will learn, it's okay to get personal and let go of judgment.

As a leadership tool - I want to spend a day with you and be curious - I will let go of judgment and bias and be an open book with a focus on building our relationship and I will meet you where you are (physically and emotionally). 

At the 10 minute mark, the book Charles discusses is "Random Noise" by Georgina Poole and Sidney Dekker.

Part 2: Leadership Response Matters

Power and influence are mostly controlled by the leadership team, so after an event how we move forward will greatly depend on the leadership team. There is a unique opportunity following an incident where a leader can improve the relationship and level of trust - not just for those involved, but for anyone who finds out. 

Please check out the amazing people doing amazing things on these podcasts we listen to and love:

• Leading Safely Podcast with Georgina Poole
• Punk Rock Safety with Ben Goodheart, Dave Provan, and Ron Gantt
• Counter-Errorism in Diving: Applying Human Factors to Diving with Gareth Lock
• The HOP Nerd with Sam Goodman
• A HOP Podcast (With No Name) with Andrea Baker and Matt Florio
• Health & Safety Conversations with Tom Bourne
• Pre-Accident Investigations with Todd Conklin
• Safety on Tap with Andrew Barrett
• (Not HOP-related, but an AMAZING untold history podcast) The Missing Chapter Podcast with Philip Horrender and Phil Schoff