The Product Podcast Balancing Customer Requests & Product Vision in B2B by Zoom Senior PM
7 snips
Oct 26, 2023 Learn from Kris Gallagher, Senior Product Manager at Zoom, about balancing customer requests and product vision in B2B. Discover tactics for satisfying customer needs while maintaining a broader vision. Understand the role of distribution teams, identifying unique customer requests, and showcasing the product vision. Emphasize customer involvement, understanding context, and prioritizing requests using data.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Balancing Customer Requests and Product Vision in B2B Product Management
02:20 • 12min
Understanding Customer Requests and Internal Stakeholders in B2B Environment
14:06 • 2min
Balancing Product Vision and Customer Requests in B2B
16:04 • 3min
Balancing Customer Involvement and Context in B2B Product Management
18:59 • 4min