Credit Union Exam Solutions Presents With Flying Colors You Can Appeal Anything to the Regional Director - Not Just What the Regulations Says
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Aug 5, 2025 Todd Miller, a former NCUA employee with 34 years of expertise in credit union examinations, shares invaluable insights. He discusses the often-overlooked power of appealing not just regulatory decisions but any concerns to the regional director. The conversation navigates effective communication strategies to reduce disputes during examinations. Miller highlights the importance of clarity and interpersonal dynamics, stressing that understanding personalities can play a crucial role in resolving conflicts. Practical tips for engaging effectively with examiners are also covered.
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Communicate to Avoid Surprises
- Manage the exam process actively to avoid surprises in the final report.
- Communicate openly and frequently with the exam team throughout the exam period.
Appeal Process Starts Local
- Start appeals with the supervisory examiner and provide ample documentation.
- File appeals within 30 days and prove errors clearly to succeed.
Talk To Specialists Early
- Engage specialists directly during the exam for clarity on their findings.
- Request specialist involvement in appeals if final report items are unclear.