The Third Sight: Data Analytics Unlock the power of Data: Transforming conversations into valuable insights
Oct 19, 2023
Preet, Analytics leader at Concentrix + Webhelp, discusses the role of analytics in understanding customer conversations. Topics include C2i analytics solution, data trustworthiness, post-COVID consumer behavior, integrating data ecosystems, and opportunities in analytics and AI.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Becoming Data-Driven: Challenges and Solutions
02:22 • 12min
Navigating the Uncertainty of Post-COVID Consumer Behavior with Analytics
13:53 • 3min
Integration of C2i with Existing Data Ecosystems and the Role of CIP Platform
16:51 • 2min
Exploring Scalability and Opportunities in Analytics and AI
18:27 • 2min