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Troubleshooting Agile

ChatGPT Teaches Us About Conversations

Jan 3, 2024
In this podcast, the hosts explore the use of AI language models for learning difficult conversations and giving helpful feedback. They discuss analyzing a case study, revealing hidden conflicts, and experimenting with chat GPT. They also explore the potential of AI conversation agents as practice partners and coaches. The speakers delve into the challenges of using models like chat GPT for assertiveness and delivering disappointing news, while encouraging listener feedback and discussing the impact on communication and teamwork.
16:17

Podcast summary created with Snipd AI

Quick takeaways

  • Large language models like ChatGPT can be used as conversational partners and facilitators to practice conversations and seek advice for improving communication skills.
  • Current language models lack the ability to confidently advocate for priorities, express assertiveness, or disappoint someone without excessive apologies, emphasizing the need for human guidance in difficult conversations.

Deep dives

The Power of Large Language Models for Communication

In this podcast episode, the speaker discusses the potential of large language models (LLMs) like chat GPT for enhancing communication and conversation skills. They share their experience using LLMs as a communication tool within their organization, particularly in role-playing scenarios. The speaker mentions using the case study of Ted and Paula to experiment with LLMs and found that they provided good advice on bringing out difficult emotions and thoughts in conversations. They highlight the potential of LLMs as conversational partners and facilitators, aiding individuals in practicing conversations, seeking advice, and improving communication skills. The speaker emphasizes the need for caution when using LLMs and suggests that human guidance is still crucial, especially in managing confrontational or assertive conversations.

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