In this episode you get to know Helge Johan Flinder, CEO of Reed Olsen & Schytz (ROS), who is a commercial agent in Norway for well-known companies like SKF Marine, Fuchs Fördertechnik, ACO Marine Systems, Minimax and PPG Marine Coatings. As an agent, ROS acts as a sales and support office for the represented companies, and engage with ship owners, yards, OEMs and management companies.
The following is discussed:
- sales performance
- selection of companies to represent
- customer relationships, and building of trust and reputation
- generational handover of the family business
- OEMs and market trends
- success metrics
HANSA.newscast by Janne Silden