

Creative Ways for Marketers to Get That Ah-Ha Moment with Customers
Brand innovator Mark Stinson joins us to share his insights on better ways to get customer feedback and shares why it's the secret to unlocking true innovation. With decades of experience, Mark conducts a masterclass on why the echo chamber of traditional brainstorming pales in comparison to authentic customer dialogues. He introduces us to his 'N of 8' method, a strategy that transcends the confines of the boardroom and brings together diverse voices in a quest for those lightning bolt 'aha' moments.
Prepare to witness how strategic listening can orchestrate a brand’s success and tune in for a session that will change the way you listen to your customers—because at the heart of every great innovation is a simple, yet powerful act of listening to the customer.
00:00 Introduction and Guest Presentation
00:55 The Art of Listening in Marketing
03:16 Innovative Listening Techniques
12:47 The Impact of Effective Listening
17:07 Exploring the World of Creativity
19:04 The Importance of Branding
19:25 Final Thoughts and Advice for Marketers
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