

A Deep Dive into Jotform AI Agents with Aytekin Tank | EP55
11 snips Jun 26, 2025
Get insights from Jotform's CEO on the transformative journey of AI agents in customer service. Discover how these agents have revolutionized user interaction across various platforms like Shopify and Gmail. Aytekin Tank reveals surprising user trends and technical improvements that enhance reliability. Learn about the introduction of 'Noob,' a chatbot designed for simplicity, and delve into Jotform's vision for affordable AI models. Explore the challenges and opportunities in the ever-evolving landscape of AI technology.
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Multichannel AI Agents Boost Reach
- AI agents deployed across multiple channels meet customers wherever they prefer to communicate.
- This multichannel approach enables wider adoption and utility.
Festival Case Validates AI Agents
- A festival organizer used AI agents to answer complex attendee questions without hiring temporary staff.
- This scalable solution impressed the team as a perfect fit for spikes in demand.
Prompt-Based Agent Creation Wins
- Most users prefer to create AI agents by describing their needs in a prompt.
- Starting from scratch or templates is less popular due to higher effort or insufficient options.