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A Deep Dive into Jotform AI Agents with Aytekin Tank | EP55

AI Agents Podcast

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The Rise of AI Agents in Customer Service

This chapter emphasizes the impactful launch of AI agents on February 25, 2025, underscoring their ability to enhance customer service through multi-channel availability. It explores the evolution and effectiveness of AI tools tailored for different platforms, notably within the Jotform ecosystem, focusing on real-world success stories that illustrate their benefits. Additionally, it discusses the technical challenges faced in improving these AI agents and how they support human teams in delivering superior customer service.

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