AWS Exec Reveals Agentic AI's Role in the Future of Physical Retail | 5IM

In this episode of 5 Insightful Minutes, AWS's Justin Swagler joins us to explain why physical stores remain critical in today’s digital-first retail landscape. He introduces a compelling framework for the future of retail powered by edge computing, IoT, and agentic AI.

⏱ Key Moments:

• 0:29 – Why physical stores still matter (Hint: 80%+ of sales happen there)
• 1:39 – The three pillars for retail tech success: Edge, Cloud, and AI
• 2:30 – The role of computer vision and unified store data
• 3:02 – How AI connects store systems for operational efficiency
• 3:56 – A glimpse into the future: Agentic retail automation
• 4:20 – Real-world examples: broken machines, out-of-stock items, and how AI solves them
• 4:55 – What retailers should prioritize for long-term value

And be sure to check out the ‘IDC TechScape: Frictionless CX-Enabling Technologies in Retail, 2025’ report to unlock detailed insights on retail technology trends and discover how AWS Retail Solutions can help you implement these innovations today. 

#aws #retailai #edgecomputing #agenticai #futureofretail #StoreInnovation #retailtechnology #omnichannel #SmartStores #customerexperience

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