In this episode, Shelley speaks with Genevieve Hawkins, a commercial collaboration executive, business advisor and author of Shrinking Elephants, about navigating workplace conflict. While conflict is often associated with hostility and threats, Genevieve highlights the pervasive issue of "quiet conflict," where unresolved tensions like frustration, irritation and annoyance silently fester in organisations. Fear of repercussions often prevents employees from addressing these issues, leading to a toxic work environment. Genevieve emphasises the importance of pausing to reflect on our perceptions, questioning the stories we tell ourselves about a situation or person and approaching conflicts with curiosity.

She shares foundational skills for addressing conflict in the moment, focusing on building trust and fostering open, constructive conversations.

Grab a copy of Genevieve's book: https://genevievehawkins.com.au/shrinking-elephants-book/

Connect with Genevieve: https://www.linkedin.com/in/genevievehawkins/

Connect with Shelley: ⁠⁠https://www.linkedin.com/in/shelleyflett/⁠⁠

Work with Shelley: ⁠⁠https://shelleyflett.com ⁠