McKinsey Talks Operations
Safer, greener, faster: AI-powered supply chains in action
Mar 18, 2025
Sanjit Biswas, CEO and co-founder of Samsara, a leader in AI-driven logistics solutions, shares insights on how technology is reshaping supply chains. He discusses the critical role of AI in enhancing safety, with a case study showcasing reduced accidents among delivery drivers. Biswas emphasizes data optimization for operational efficiency, highlighting how automation yields significant savings. He also addresses the importance of a strategic approach to harnessing generative AI for productivity, driving home the need for digital transformation in logistics.
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Quick takeaways
- AI-driven digital solutions significantly enhance logistics safety and efficiency, exemplified by a 26% accident reduction at DHL through sensor technology.
- The shift from reactive to proactive maintenance using generative AI can prevent costly downtimes and optimize asset management in supply chains.
Deep dives
The Importance of Digitization in Operations
Digitization is revolutionizing how companies operate within their supply chains and physical environments. By gathering and analyzing sensor data, organizations can leverage artificial intelligence to enhance operational efficiency, safety, and sustainability. Real-world applications show significant improvements, such as a reported 20% to 80% reduction in preventable accidents after implementing smart technology. Such digital solutions not only streamline workflows but also generate critical insights that lead to substantial cost savings and reduced carbon emissions.
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