#38 DealerRater’s unstoppable rise, Dealership incentives, Car buyer concerns, Secrets to Carvana | Jamie Oldershaw, VP of Reputation Strategy at Cars Commerce and GM of DealerRater

In this episode, I'm speaking with Jamie Oldershaw, VP of Reputation Strategy at Cars Commerce.

This episode is brought to you by:

Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc

AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/

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Topics:

(00:00:00) - Intro

(00:03:02) - Jamie’s experience at DealerRater

(00:13:12) - The DealerRater Product

(00:17:41) - The decision-making process of the consumer

(00:24:33) - How DealerRater makes money 

(00:26:26) - Fraud prevention

(00:30:27) - Thoughts on anonymous reviews

(00:32:41) - Jamie’s take on Yelp

(00:35:24) - Thoughts on the state of the car market

(00:37:21) - Adapting the dealership model

(00:39:04) - Automating the consumer experience

(00:42:27) - Patterns in Brand reviews

(00:44;15) - The best way for consumers to purchase and the best way for dealers to leverage platforms like DealerRater

(00:48:45) - The future for DealerRater

(00:50:36) - Where to contact Jamie

Check out Cars Commerce here.

Get in touch with Alex by emailing him at Jamie@CarsCommerce.inc

Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.