In this episode, I'm speaking with Jamie Oldershaw, VP of Reputation Strategy at Cars Commerce.

This episode is brought to you by:

Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at carscommerce.inc

AutoFi - AutoFi empowers your team with digital retail technology that accelerates the sale. Learn more @ https://www.autofi.com/cdg/

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Topics:

(00:00:00) - Intro

(00:03:02) - Jamie’s experience at DealerRater

(00:13:12) - The DealerRater Product

(00:17:41) - The decision-making process of the consumer

(00:24:33) - How DealerRater makes money 

(00:26:26) - Fraud prevention

(00:30:27) - Thoughts on anonymous reviews

(00:32:41) - Jamie’s take on Yelp

(00:35:24) - Thoughts on the state of the car market

(00:37:21) - Adapting the dealership model

(00:39:04) - Automating the consumer experience

(00:42:27) - Patterns in Brand reviews

(00:44;15) - The best way for consumers to purchase and the best way for dealers to leverage platforms like DealerRater

(00:48:45) - The future for DealerRater

(00:50:36) - Where to contact Jamie

Check out Cars Commerce here.

Get in touch with Alex by emailing him at Jamie@CarsCommerce.inc

Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.