
 The Heart of Healthcare | A Digital Health Podcast Where There Is Waste There Is Opportunity | Zocdoc CEO Oliver Kharraz, MD
 Oct 2, 2023 
 Zocdoc CEO, Oliver Kharraz, discusses the wasteful spending in healthcare and shares insights into the challenges and innovations that have shaped Zocdoc. Topics include high administrative costs, the digitization of healthcare, the potential of telehealth and generative AI, Zocdoc's new patient engagement product, the marketplace building process, and future plans for reducing waste in healthcare. 
 Chapters 
 Transcript 
 Episode notes 
 1  2  3  4  5  6 
 Introduction 
 00:00 • 2min 
 High Administrative Costs in Healthcare 
 01:35 • 14min 
 Misconception about Telehealth and the Potential of Generative AI in Healthcare 
 15:49 • 4min 
 Zocdoc's Expansion and New Patient Engagement Product 
 19:40 • 1min 
 Building the Marketplace 
 21:10 • 16min 
 Career progression, future plans, and reducing waste in healthcare 
 37:27 • 4min 
