Carta CPO on Going Multi-Product to Grow from $20M to $500M ARR | Vrushali Paunikar | E262
Apr 2, 2025
auto_awesome
Vrushali Paunikar, Chief Product Officer at Carta, has played a key role in scaling the company from $20M to $500M ARR by broadening its product offerings. She shares insights on transforming Carta from a cap table management tool to a comprehensive platform for private capital. Vrushali discusses the importance of understanding customer needs for successful product development and explores different strategies for international expansion. Additionally, she highlights the balancing act of empowering teams while maintaining effective leadership.
Carta's transition to a multi-product platform illustrates the value of understanding customer needs for sustainable growth in private capital management.
The company's strategic approach to market expansion, balancing organic growth with acquisitions and regional expertise, supports its success in diverse regulatory environments.
Deep dives
Building a Digital Network for Private Ownership
The vision of creating a comprehensive platform for managing private ownership in a digital format is emphasized. The transition from traditional methods to a digital landscape allows investors to easily access and visualize their private equity ownership. This digital representation not only enhances engagement but has sparked interest from investors, leading them to advocate for companies to adopt the platform. The integration of features like real-time cap table sharing further encourages this engagement, creating a natural network effect that reinforces the platform's growth.
Strategic Growth and Product Evolution
The company has transformed its product offerings over time, initially starting with digitizing stock certificates and evolving into a robust cap table management solution. This evolution has also been driven by the strategic addition of products such as the 409A valuations, which have solidified the company's position in the market. The company successfully doubled down on addressing compliance needs, expanding its services beyond cap table management, which has become essential for startups and established firms alike. By bundling important features and offering competitive pricing, the company has positioned itself as a leader in the private equity space.
Navigating Market Expansion and Strategic Partnerships
Market expansion requires keen awareness of regulatory landscapes, leading to a dual approach—organic growth and strategic acquisitions. The establishment of local teams equipped with regional expertise facilitates smoother entry into complex markets like the EU, while acquisitions can accelerate the integration of services and market presence. Partnerships with stakeholders such as law firms and financial institutions play a vital role in driving customer adoption and enhancing service offerings. By leveraging opportunities through well-aligned partnerships, the company can quickly build credibility and establish itself in new regions.
Evolution of Leadership and Team Dynamics
As the business landscape shifts, there is a growing emphasis on evolving leadership styles and team structures to adapt to a more interconnected platform approach. By prioritizing collaboration and empowering teams to contribute to shared goals, leaders can effectively balance centralized direction with local autonomy. This method encourages innovative problem-solving while maintaining a cohesive vision across different business units. The integration of feedback and insights from diverse teams ensures that the company can continuously optimize its focus and strategic investments, driving sustained growth.
In this episode, Carlos Gonzalez de Villaumbrosia interviews Vrushali Paunikar, Chief Product Officer at Carta—the company revolutionizing how private companies manage equity and capital. Originally starting as a cap table management solution, Carta now manages over $150 billion in assets and positions itself as the "Network ERP for Private Capital," supporting over 50,000 companies from early-stage startups to pre-IPO giants. As CPO at Carta, Vrushali has been instrumental in driving the company's evolution from a single-product focus to a comprehensive platform serving various stakeholders in the private capital ecosystem. Her unique background, including experience at Rocket Lawyer and an interesting hobby as an amateur florist, brings a fresh perspective to product leadership in fintech. In this episode, we'll explore Carta's transformation from a cap table management tool to a comprehensive platform for private capital, diving into organizational structure changes, international expansion strategies, and innovative approaches to product development.
What you'll learn:
How Carta expanded from cap table management to fund administration by deeply understanding customer needs
Strategies for restructuring product teams from a business unit model to a modular approach
Insights into different approaches for international expansion (organic vs. acquisition)
The role of micromanagement as a temporary coaching tool in product development
How to balance platform ambitions with focused execution
Content: (00:00) Introduction and Personal Background (05:00) Carta's Evolution Story (15:00) Organizational Transformation (25:00) International Expansion Strategy (35:00) Leadership Philosophy & Management Style (45:00) Product Strategy & Market Positioning
Key Takeaways👇:
Carta's shift from a business unit-based structure to a modular approach has enabled better scalability and reduced duplicate work across teams. This restructuring has been crucial for maintaining consistency while expanding product offerings.
Starting with cap table management, Carta identified larger market opportunities through their existing customer base, leading to strategic expansion into fund administration and positioning as the "ERP of private capital."
Different markets require different approaches—exemplified by Carta's organic expansion in Singapore versus acquisition-based entry into the UK/EU market, highlighting the importance of adaptable go-to-market strategies.
Vrushali brings a unique perspective on micromanagement, viewing it as a potential coaching tool when used temporarily and situationally to help teams understand quality standards.
This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks. Whether you work at a startup or large enterprise, you can get started for free here: withpersona.com/productschool
Social Links: - Follow our Podcast on Tik Tok here - Follow Product School on LinkedIn here - Join Product School's free events here - Find out more about Product School here