Working It cover image

Working It

Why the pandemic couldn't kill the 100-hour week

Oct 15, 2024
Craig Coben, a former senior investment banker, shares his firsthand experiences of the relentless 100-hour work weeks prevalent in investment banking. Suzi Ring, the FT’s legal correspondent, dives into the unforgiving culture of London law firms, where client satisfaction takes precedence over work-life balance. They discuss why simply hiring more staff won’t ease the burden and the evolving landscape of flexible work arrangements. Together, they explore the lasting impact of the pandemic on these demanding industries.
17:35

Podcast summary created with Snipd AI

Quick takeaways

  • The competitive nature of investment banking and law leads to long hours driven by client demands, often resulting in inefficient workload management.
  • The pandemic has prompted a gradual shift towards flexible working arrangements in these sectors, but pressure to maintain high performance persists.

Deep dives

Inefficiencies in Investment Banking

Investment banking is marked by significant inefficiencies, with most professionals spending excessive time on pitching and chasing business, resulting in 90% of their time being unproductive. Workers do not spend their entire time continuously engaged in tasks; instead, they engage in a mix of eating, gym breaks, and intermittent responsibilities, particularly if major deals are not active. Craig Coben highlights that a large portion of the workload revolves around preparing sales materials, such as pitch books, rather than performing high-intellect tasks. This structural inefficiency is compounded by the competitive nature of the industry, requiring constant presence in the office to meet client demands and maintain client satisfaction.

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