Change Management (In Technology and Beyond) - Rachel Vandenberg

Have you ever asked yourself, "How do I effectively guide my team through change?" If so, this episode is for you. Our guest, Rachel Vandenberg, is not just a hotel owner and operator but also happens to be a leadership coach. We talk about her past experiences and lessons learned from implementing new software in her hotel, making the episode full of insights for change management. Rachel emphasizes the need for communication, transparency, and explaining the 'why' behind changes, and this isn't just theoretical, Rachel has lived it!

As we move deeper into the conversation, Rachel takes us through the emotional side of change management. How does a leader take care of their emotional health during challenging times? Rachel shares her practices like daily meditation and regular exercise. She also gives some specific advice for implementing new technology – including thoroughly vetting alternatives and constant communication with the team. This isn't just about changes in the workplace, it's about navigating the rough waters of change in any aspect of your life, and Rachel is your expert guide!

Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands