From Barista to Head of People Ops: The Skills That Transformed My Career

A career in HR isn’t about formal training, it’s about skills you already have.

In today’s episode, Rosalinda Buttice shares her remarkable journey from barista to Head of People Operations at Pension B. She talks about how the skills she developed in hospitality have shaped her approach to leadership and people management in the world of HR.

Key Takeaways:

The power of interpersonal skills in leadership, from hospitality to HR

How leadership is the most transferable skill for success, and why it’s key to building trust within teams

Why adaptability is crucial in the fast-paced world of HR, and how you can start practicing it today

The importance of prioritisation in both hospitality and HR to stay ahead in a constantly changing environment

If you’re ready to take your career to the next level, subscribe and share this episode with someone who needs to hear Rosalinda’s inspiring journey!

Chapters:

00:00:00 From Barista to HR

00:01:59 The Importance of Mentorship

00:04:03 What are Transferable Skills?

00:06:22 Top Skills from Hospitality to HR

00:08:07 Building Human Connections in HR

00:09:33 The Power of Leadership

00:11:43 Creating a Circle of Safety

00:13:33 Leadership Skills Beyond the Workplace

00:16:59 Skills Needed for the Future of HR

00:18:12 How to Be More Adaptable in HR

00:19:12 The Art of Prioritization

00:23:20 Building Bridges Between Teams

00:25:01 How to Influence Senior Stakeholders

00:26:33 The Importance of Being Yourself

00:29:01 The One Skill to Focus On Today

00:30:50 Advice to My Younger Self

00:32:05 Closing Thoughts

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