CX Passport The one with the better Crypto Customer Experience - Clemens Behrend of Web3CX E108
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🎤Crypto and Customer Experience? You bet! “The one with the better Crypto Customer Experience” with Clemens Behrend of Web3CX CX Passport Episode 108🎧 What’s in the episode?...
🤷‍♂️Why should Crypto and Web3 focus on customer experience?
đźš©How did customer experience observations show early red flags about FTX?
đź’ˇWant to break into the crypto space as customer support?
⚠️Caution customers - If a company isn't treating CX right, they probably aren't treating their business right
🍍Pineapple is a least favorite food?!
đź’–How not to abandon the humanity with our digital solutions?
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
đź’“What's very often overlooked in all of these hyped up crypto projects, there are no names, or real persons. But customer experience is actually when you connect with people” - Clemens
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Episode resources:
Web3CX: https://www.web3cx.io/
LinkedIn: https://www.linkedin.com/in/clemensbehrend/