Passion Struck with John R. Miles

Charles Duhigg on the Hidden Power of Supercommunicators EP 420

18 snips
Feb 23, 2024
Charles Duhigg discusses the power of super communication, including behavior science, storytelling, and the connection between improv and engaging interactions. Learn how to become a super communicator by exploring motivational interviewing, diverse identities, and the importance of non-verbal cues. Discover the impact of effective communication on mediating perspectives and evolving conversations.
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ANECDOTE

Miscommunication at Home

  • Charles Duhigg often came home from work complaining, leading to arguments with his wife.
  • He learned that they were having different types of conversations: emotional vs. practical.
INSIGHT

Three Layers of Conversation

  • Most discussions consist of three types of conversations: practical, emotional, and social.
  • Recognizing these layers is key to effective communication and avoiding miscommunication.
ADVICE

Active Listening and Alignment

  • Practice active listening to align with the other person's communication style and intent.
  • Listening deeply helps understand their message and build stronger connections.
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