Creating the World's Best Client Experience

Why Mini Intensives Are a Great Add to Your Business: 3 Things to Consider

Oct 10, 2024

30:23

In this episode I explore the importance of self-care not just for ourselves as entrepreneurs, but also for our businesses as we prepare for the year ahead. As we enter the fourth quarter—a pivotal time for planning and strategizing for the upcoming year—I emphasize the necessity of building a solid client experience that maximizes customer value. It's about ensuring that our clients undergo the transformations we aim to facilitate.

I introduce the concept of mini intensives, a trend I've noticed gaining traction in the business arena. As many entrepreneurs begin outlining their plans for 2025, I believe there's a growing demand for specialized, short-term engagements rather than traditional year-long commitments. This format allows for deeper, concentrated focus while not overwhelming either the service provider or the client with excessive commitments. I aim to provide insights into how these intensives can be a strong addition to any business model, enhancing client experiences and potentially increasing revenue without adding complexity.

During this discussion, I share what a mini intensive entails and why it could serve as an effective client experience. This unique opportunity enables businesses to delve into specific areas for improvement or growth, rather than skimming the surface of various topics. By concentrating on one aspect, such as enhancing a service or honing in on a particular marketing strategy, practitioners find clarity and actionable steps to implement. I share my observations and discussions with fellow entrepreneurs about this shift toward focused engagements, which often leads to greater satisfaction and transformation for clients.

HIGHLIGHTS:

18:34 Self-Reflection Questions

22:21 Going Deep in Business

26:30 Maximizing Business Efficiency

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