The Learning Leader Show With Ryan Hawk
315: Gabriel Weinberg - Using Mental Models To Make Better Decisions
Episode guests
Podcast summary created with Snipd AI
Quick takeaways
- Leaders sustain excellence by fostering growth, setting up systems, and ensuring team direction.
- Identifying a clear personal or company 'North Star' guides decision-making and goal alignment.
- Post-project reviews drive continuous improvement, fostering a culture of learning and growth.
Deep dives
Core Values for Success
Question assumptions, validate direction, and build trust are the three core values emphasized for success. These values focus on effective communication, having an experimental mindset, and making sound decisions promptly. By encouraging questioning assumptions, running experiments to validate directions, and fostering trust within the team, individuals can excel in their roles and contribute effectively to the organization.
The Concept of North Star
The North Star concept is highlighted as a guiding principle for ensuring alignment and progress. Similar to the star Polaris that points north, the North Star represents the personal or company's mission statement. By defining a clear North Star, such as raising the standard of trust online for DuckDuckGo, individuals can orient their decision-making process and assess if their actions align with this overarching goal.
Importance of Post-Mortem Reviews
Conducting post-mortem reviews after projects, regardless of their outcome, is crucial for continuous improvement. These reviews allow for a critical assessment of what went well, what could have been improved, and how future projects can benefit from past experiences. By institutionalizing this reflective process, organizations create a feedback loop for enhancing decision-making and fostering a culture of learning and growth.
Building Market Power in Your Career
Developing a unique set of skills that are valued by the market can significantly increase your market power in your career. By becoming indispensable through deep expertise in specific areas or by combining expertise from different disciplines, individuals can demand interesting jobs, higher salaries, and be sought after by others in various professional contexts. Cultivating these unique skills involves identifying gaps or opportunities, filling them effectively, and becoming the go-to expert in those areas, ultimately leading to career advancement and increased demand for your expertise.
The Value of Intentional Decision-Making and Developing Trust
Intentionality and thoughtful decision-making are highlighted as crucial elements for success. Avoiding haphazard approaches and considering the right strategies is emphasized. Additionally, intentional communication and action foster trust, especially through vulnerability-based trust, where acknowledging uncertainty or errors creates stronger bonds within teams. Embracing deliberate practice, expanding one's circle of competence, and engaging in continuous learning through feedback and coaching are recommended practices for personal and professional growth.
The Learning Leader Show With Ryan Hawk
#315: Gabriel Weinberg - Using Mental Models To Make Better Decisions
Full show notes can be found at www.LearningLeader.com
Gabriel Weinberg is the CEO & Founder of DuckDuckGo, the Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.He co-authored Traction: How Any Startup Can Achieve Explosive Customer Growth and co-wrote, Super Thinking. Gabriel holds a B.S. with honors from MIT in Physics and an M.S. from the MIT Technology and Policy Program. He has been profiled in The Washington Post and Fast Company, and is routinely quoted in leading print publications such as The New York Times and the Wall Street Journal. Weinberg is also a frequent TV commentator, appearing on CNN, CNBC, and CBS This Morning, among others.
Notes:
- Commonalities of leaders who have sustained excellence:
- A desire and openness to grow as a person
- People want to follow them -- They set up systems for others to succeed
- They make sure the team is headed in the right direction
- The North Star -- Must always orient yourself towards whatever that is for you
- Your personal mission statement
- Maximize impact on the world -- Where do you want to go? Define what that is for you
- DuckDuckGo is an internet privacy company -- Started in 2008 for private search (a competitor to Google).
- Gabriel discussed how he was ahead of his time -- The secret is something you know about the world that others don't yet. Search is the most personal thing on the internet. Gabriel wanted to create an alternate (private) to Google.
- Mental Model -- A concept for general decision making. A few hundred concepts that are useful for better decision making
- Become a 'chef' with your thinking -- 1st principles thinking. Your intuition can be wrong. Best practices can also be wrong. You need to focus on being wrong less.
- 1st Principles = Most intentional way of thinking: Question assumptions.
- Every project has a scoping template:
- What is the objective of the project?
- What is success criteria?
- What are you trying to solve?
- Does everyone agree?
- Discussion with team -- Operationalize 1st principles
- Why the pro/con list is not as helpful as the cost/benefit list:
- Write down cost over time -- Rate everything vs that
- Example: Where should we go on vacation? Rate on a scale 1-10. Combine cost and benefits.
- Write down cost over time -- Rate everything vs that
- Do a post mortem after every project -- It forces critical thinking and analysis
- What went well?
- What didn't?
- Given those things, how can we operationalize to do better?
- Why is it rare to do a "success autopsy?"
- By default, an after action review will not happen. It must be built into the process. Our default setting is to move on to the next project.
- What was it like writing a book with his wife? Lauren McCann is Gabriel's wife and co-author on Super Thinking
- "We would walk together every morning and talk about the book." It became the primary topic of conversation for a long time
- Charlie Munger multi-disciplinary approach:
- At DuckDuckGo, this is their goal --> Grow people internally. They work hard to help their team make better decisions
- Structure of DuckDuckGo:
- 70 team members -- fully distributed all over the world
- Immense delegation happens daily
- What does Gabriel look when hiring someone to the team?
- Self starters -- The team is fully distributed. They have a lot of autonomy and ownership. People are empowered and must be willing to work without a boss watching them.
- Question assumptions
- Great communicator -- There is a lot of written communication when the team is all over the world. Must be able to write well.
- Experimental mindset
- Validate direction -- Run experiments if you have a hunch and then analyze your findings
- Build trust -- Very key. There is heavy transparency at DuckDuckGo. Must be trustworthy.
- How to find candidates who possess these qualities?
- Do paid projects as part of the hiring process... Get a feel for them actually doing the job before you hire them full time.
- Culture:
- "We have a 'thank you' culture"
- "Most respectful interpretation" of every interaction. Give people the benefit of the doubt.
- Thoughtful and intentional
- "We have a 'thank you' culture"
- Gabriel's upbringing: His dad was a doctor. His mom was an artist.
- How to flex your market power? Combine two particular sets of skills, go deep learning them (eg. be a great finance person and public speaker. Look for gaps in the market or within your company, and use your unique skills (like Liam Neeson in Taken) and attack the problem. Most people just do what they're told. Don't settle for that.
- Why shouldn't we trust our gut?
- Availability bias - May not remember all the options
- Confirmation bias - the tendency to interpret new evidence as confirmation of one's existing beliefs or theories.
- Use it as a hypothesis generator, then question it. Don't fully commit until the necessary work is done.
- "Thinking gray." --> Delay decisions until they absolutely must be made.
- Jeff Bezos opens a door, but may come back through it. "We'll do this now, but we may walk it back."
- How to build trust?
- Vulnerability speeds up the process of building a trusting environment.
- "Relationships move at the speed of vulnerability."
- Anders Ericsson -- Deliberate practice.
- Work at the edge of your comfort zone. Receive coaching in real time.
- Hire an executive coach
- Create a board of advisors
- Day to day -- check your thinking and explain it (write, give speeches)
- Work at the edge of your comfort zone. Receive coaching in real time.
- Writing is the best form of thinking critically --> "It's the best way to clarify my thinking"
- Overall life advice: What is your north star? What areas do you want to pursue? What are you current skills?
- Find your highest leverage point, study those areas
More Resources:
- Read: Super Thinking
- Follow Gabriel on Twitter: @yegg
- Be part of "Mindful Monday" -- Text LEARNERS to 44222
- Connect with me on LinkedIn
- Join our Facebook Group: The Learning Leader Community
- To Follow Me on Twitter: @RyanHawk12
Remember Everything You Learn from Podcasts
