

EP187 Conquering SOC Challenges: Leadership, Burnout, and the SIEM Evolution
15 snips Aug 26, 2024
Nicole Beckwith, a Sr. Security Engineering Manager at Kroger, shares her insights into leading successful Security Operations Centers. She emphasizes the importance of self-leadership and adaptability in fostering high-functioning teams while tackling burnout. Nicole discusses innovative, human-centric hiring strategies that value unique qualities over traditional metrics. She also dives into the evolution of SIEM technology, highlighting its transition towards AI-driven solutions. Finally, she outlines a strategic 70-30-90 day plan for new SOC leaders to ensure effective transitions.
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Grace for SOC Leaders
- Give yourself grace as a SOC leader, because you will make mistakes.
- Leading yourself is crucial before you can effectively lead others.
Empathy and Communication in SOC
- Empathy and communication are crucial for building trust within a SOC team.
- Active listening and open dialogue are essential for addressing team concerns.
Adaptability in SOC
- Adaptability is key for SOC leaders, as the environment constantly changes.
- Embrace change and find opportunities for growth amidst challenges.