Masters of Scale Improving human dignity is an engine of scale, w/Promise CEO Phaedra Ellis-Lamkins
5 snips
Jun 21, 2022 Phaedra Ellis-Lamkins, CEO of Promise, shares her journey from union leadership to fintech, emphasizing the power of human dignity in driving business scale. She discusses how identifying areas lacking dignity can lead to innovative solutions and improved customer access. Topics include the importance of diversity in hiring, the relationship between dignity and business growth, and lessons learned during the pandemic. Phaedra’s insights illuminate how compassion and flexibility can transform not just businesses, but also communities.
AI Snips
Chapters
Transcript
Episode notes
Prince's Masters
- Phaedra Ellis-Lamkins worked with Prince to help him regain ownership of his master recordings.
- This was a landmark victory for artists' rights in the music industry.
Streaming's Impact on Artists
- Streaming platforms democratized music consumption but diminished artists' control and compensation.
- This created an imbalance of power favoring tech platforms over artists.
Churn Debate
- At Honor, Phaedra Ellis-Lamkins clashed with colleagues over the term "churn."
- They insisted 'churn is bad', reflecting a monoculture that hindered diverse perspectives.