HR Leaders How to Prepare Your HR Team for the AI Future?
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Aug 14, 2025 In this discussion, Lucia Bucci, Divisional CHRO for Employer Services International at ADP and a veteran in HR across Europe, emphasizes the urgent need for HR teams to adapt to an AI-driven future. She shares insights on automating repetitive tasks and leveraging AI for effective manager training. Lucia also highlights the importance of building trust, authenticity, and engagement as essential leadership pillars. With her experience managing HR across 37 countries, she advocates for balancing global strategies with local customization to foster engaged and resilient teams.
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Career Shift From Finance To HR
- Lucia describes shifting from intending to be a broker to studying HR and building a 25-year HR career.
- She highlights international roles in Italy, the UK and Switzerland that shaped her global perspective.
Simplicity Strengthens Employee Experience
- HR must make processes simple because complexity distances employees from the experience.
- Clear, easy HR processes improve engagement and reduce friction in the employee lifecycle.
Make Growth A Shared Responsibility
- Give your people exposure and ask them to 'raise their hand' when they are at capacity or want development.
- Make growth their responsibility while you connect them to sponsors and opportunities to scale.