TED Talks Daily How to reduce bias in your workplace | Kim Scott and Trier Bryant
Nov 8, 2021
Unconscious bias can hinder workplace performance and create uncomfortable environments. Learn three actionable strategies to combat bias, focusing on open communication and shared vocabulary among teams. Discover how 'I statements' can facilitate dialogue and establish norms for feedback. The discussion also introduces the 'purple flag' system to recognize and learn from biases, promoting a culture of openness. Collaboration emerges as key to acknowledging biases and achieving collective success.
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Shared Vocabulary for Bias
- Create a shared vocabulary to address bias in the workplace.
- Use terms like "bias alert," "stoplight," or a team-specific phrase.
Using "I" Statements
- Respond to bias with "I" statements to invite understanding and avoid accusations.
- For example, say, "I don't think you're going to take me seriously when you're calling me honey."
Responding to Bias Feedback
- Establish a shared norm for responding to flagged bias.
- Acknowledge the feedback with "Thank you for pointing that out."