Jeremy and Chief of Department Brian Nardelli, Brockton, MA Fire Department discuss the importance of pride, leadership, and high standards in the fire service. They emphasize the need for accountability, the value of learning from mistakes through hot washes, and the significance of mentorship. The dialogue highlights the noble calling of firefighting and the necessity of empowering voices within the team. They also explore the challenges of maintaining standards while ensuring inclusivity and the power of saying yes in leadership roles.