Worklife with Adam Grant

Mellody Hobson on Taking Tough Feedback

52 snips
Jun 15, 2021
Mellody Hobson, a trailblazing leader and co-CEO of Ariel Investments, shares her insights on the often challenging nature of feedback. She discusses the importance of unearthing the valuable lessons hidden within criticism and when it might be wise to overlook certain critiques. Hobson also underscores the necessity of authenticity and resilience in fostering a growth culture while managing global teams. Through her personal experiences, she highlights how discomfort can catalyze change and the vital role of accountability in promoting diversity and inclusion.
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ADVICE

Receiving Feedback

  • Treat feedback as a gift and be open to it from anyone.
  • If repetitive feedback arises, reflect on the underlying message and address it.
ANECDOTE

Feedback from Bill Bradley

  • Melody Hobson received feedback from Bill Bradley about being a "ball hog".
  • She learned to engage others by asking questions, shifting focus from herself.
ADVICE

Engaging Others

  • Ask people questions about themselves to engage them and shift attention.
  • This approach helps in not dominating conversations and builds connections.
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