The Learning Culture That Drives Our Michelin-Level Excellence in Hospitality - Tim Harmon, Palisades Hospitality Group

In this episode, Tim Harmon, founder and CEO of Palisades Hospitality Group, shares practical ways to build a company culture that prioritizes curiosity and creativity at every level.

Listen to learn:

• How the Palisades office functions more like a studio than a traditional workspace
• The concept of a "learning board" to encourage fresh ideas
• The benefits of debriefing team members after travel
• Insights from Tim's travels to destinations like New Zealand, Iceland, and Japan
• How immersing in local culture can inspire new approaches to hospitality
• The impact of architecture and design on guest experience
• The importance of stepping back and trusting your team to achieve results

If you liked this, check out: Why Slowing Down Speeds Up Success: Lessons from My Career from Law to Hospitality Leadership - Tim Harmon, Palisades Hospitality Group

This episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands