Experts discuss victim-centered policing. How can it lead to better outcomes for crime victims and investigators, and how police departments can implement the practice.

Guest Biographies

Nicole Carroll is the Director of the Victim Services Unit at the Louisville Metro Police Department, where she ensures the rights and needs of crime victims and witnesses are met through quality programs and services, exercising supervision of subordinate personnel, and overseeing advocacy and service provision for victims involved in the criminal justice system of Jefferson County.

Lindsey Clancey is a Research Scientist with CNA’s Center for Justice Research and Innovation and an expert in crime, justice, and victimology. Before joining CNA, Clancey was an associate teaching professor with the University of Missouri - Kansas City, where she served as the assistant undergraduate director for the Department of Criminal Justice and Criminology.

Valerie Schmitt is a Research Scientist with CNA’s Center for Justice Research and Innovation and an expert in domestic human trafficking responses, law enforcement training, and victim advocacy. She specializes in trauma-informed law enforcement responses to crime victims, mental health crises, and community engagement.