Membership Geeks Podcast with Mike Morrison

Tactics to Pre-empt and Prevent Member Cancellations

Oct 30, 2018
Learn how to pre-empt and prevent member cancellations in your membership site by getting feedback from outgoing members, monitoring member activity, addressing failed payments, and engaging members with personalized outreach and valuable content. Discover strategies to combat reasons like lack of time or overwhelm that lead to cancellations, and improve profitability by joining a community of site owners.
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Episode notes
1
Introduction
00:00 • 2min
2
Member Cancellation Prevention Strategies
01:36 • 8min
3
Strategies to Proactively Prevent Member Cancellations
10:03 • 3min
4
Exploring Membership Cancellations Due to Lack of Time
12:36 • 2min
5
Preventing Member Cancellations with Small Wins Strategy
14:49 • 2min
6
Strategies to Engage and Retain Members in a Membership Program
17:16 • 17min
7
Strategies to Prevent Member Cancellations Through Timely Communication and Feedback
34:25 • 3min
8
Strategies to Reduce Member Cancellations in Memberships
37:04 • 2min
9
Strategies to Enhance Membership Site Profitability and Prevent Cancellations
39:27 • 2min