The ITAM Executive: A Podcast for IT Asset Management Professionals An Immature CMDB is Sabotaging Your SAM Pro Implementation
Mar 9, 2023
33:30
Hosts: Kris Johnson, Anglepoint Chief Product Officer; Chris Hayes, Anglepoint Senior Lead Consultant
Speakers: James Broomhead, DXC Technology ServiceNow Global Practise Manager; Tomi Rekonen, DXC Technology Head of Architecture
In this episode, we discuss the crucial role of the CMDB for your SAM program, especially as it relates to implementing ServiceNow SAM Pro. Our guests from DXC Technology help listeners understand better what questions that they should be asking and how to prepare for that implementation.
A few of the points covered include:
Listening on a desktop & can’t see the links? Just search for The ITAM Executive in your favorite podcast player.
Speakers: James Broomhead, DXC Technology ServiceNow Global Practise Manager; Tomi Rekonen, DXC Technology Head of Architecture
In this episode, we discuss the crucial role of the CMDB for your SAM program, especially as it relates to implementing ServiceNow SAM Pro. Our guests from DXC Technology help listeners understand better what questions that they should be asking and how to prepare for that implementation.
A few of the points covered include:
- The importance of good data governance. How consistent data gives the business confidence and enables better decision making.
- How SAM managers should be working collaboratively with CMDB owners and how they can help each other accomplish their objectives.
- How organizations can implement and configure SAM Pro in a way that maximizes value.
- CMDB best practices and lessons learned from lived experiences.
- And much more.
Listening on a desktop & can’t see the links? Just search for The ITAM Executive in your favorite podcast player.