The High Performance Podcast

E70 - Mary Portas: Changing your thinking to change your results

Jul 12, 2021
Mary Portas, a retail and brand communication expert renowned for transforming brands like Harvey Nichols, discusses the need for a mindset shift in today’s changing landscape. She shares insights on the importance of resilience and ethical practices post-pandemic. Portas emphasizes the emotional connections tied to luxury and advocates for a more conscious approach to consumerism, using Patagonia as an example. She also highlights the significance of aligning personal values with business purposes to foster genuine connections and community.
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INSIGHT

Teamwork over Individualism

  • High performance comes from a shared purpose and philosophy, not individual efforts.
  • Create an environment that fosters creativity and stimulates a symbiotic energy within a team.
ADVICE

Start Where You Are

  • Focus on the present moment and accept the current situation.
  • Don't dwell on the past or future; embrace change and the opportunities it brings.
ANECDOTE

COVID-19 Impact

  • Mary Portas describes her initial fear and debilitating feeling during the pandemic's onset.
  • She eventually found acceptance and resilience, realizing the need for fundamental change in her business.
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