What's on your mind? Let CX Passport know...
🎤Come for the food & travel, stay for the customer experience wisdom in "The one with sake, churrascarias, CX controversies and 4 steps to CX glory" with Jimmy Hosang of The Modular Analytics company in CX Passport E53🎧
🎭Another CX career launched from a performing arts background!
🔊4 steps to insights and actions from the customer's ACTUAL voice
😱Controversy alert!...Views on scripts in contact centers
🎵What do Bono and the Edge have to do with contact centers?
🤖ALEXA! - The voice experience bringing humanity to automation?
🍣🍶A lost day...and night...in the food scene in Japan
Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.
Episode resources:
Jimmy Hosang: www.linkedin.com/in/jimmy-is-analytics/
The Modular Analytics Company: www.tmac.ai/
CX Passport